SERVICE
Service & support — from instructions to spare parts.
Everything you need for the long working life of your ALBA equipment: documents, spare parts, warranty and a direct line to us.
WARRANTY
Our equipment comes with a 5-year functional warranty and 10-year spare parts availability — covering material and manufacturing defects. Should anything ever come up: your dealer helps you make your warranty claim, and we provide support in the background.
DOCUMENTS
Data sheets, instructions & spare parts lists.
All documents are kept right with the product — in the download section of every product page. That way you always have the current version to hand. We are continually adding safety & operating instructions product by product.
CATALOGUES
Catalogues for download.
Our ranges as PDFs — to browse, share and take with you. Always the current version.
DEALERS & MEDIA
Product images and print data?
You are a dealer or partner and need images, logos or print data? Drop us a short message — we put your package together and send it via WeTransfer. Up to date and cleanly prepared.
Request data →FREQUENTLY ASKED QUESTIONS
Answered briefly.
- Where can I buy ALBA products?
- ALBA equipment is available from qualified specialist dealers. Tell us where you are — we will point you to the right distribution partner.
- What warranty do I have?
- 5 years on function and 10 years on spare parts — covering material and manufacturing defects.
- How do I order spare parts?
- You will find the spare parts list on the respective product page. For older models, a photo of the part is enough — we will find the right one. Order through your dealer or directly from us.
- Where do I find data sheets and instructions?
- Right with the product, in the download section of every product page — always the current version. We are continually adding safety and operating instructions.
- Do I get technical support?
- Yes — through your distribution partner and directly from us. Write to support@alba-krapf.ch, we are happy to help.
- Need product images or print data?
- As a dealer or partner, you receive images, logos and print data prepared by us — we put your package together and send it via WeTransfer. A short message is all it takes.
You can reach us directly.
Questions about a product, spare part or warranty? Write to support@alba-krapf.ch or use the contact form.
Get in touch →